General information on the handling of your data
The following information provides you with details of the type, scope and purposes of the collection, use and processing of personal data on our website www.robotics-institute.com.
1. Responsible body, contact
1.1 Responsible body within the meaning of the Data Protection Act
Responsible body within the meaning of Article 4 (7) of the EU General Data Protection Regulation (GDPR) is:
Robotics Institute GmbH (in foundation)
Managing Director: Alexis Noguer
Phone: +49 175 6969931
a) If you have any questions regarding data protection or wish to exercise rights or claims regarding your personal data, you can contact us using the contact options given above (under section 1.1.) as well as via our contact form.
b) In our contact form, you must provide mandatory information to answer your request, which is marked with an asterisk (your e-mail address and your name). We need this information in order to process your inquiry and to be able to contact you. You can fill in the other fields voluntarily.
c) When you contact us (for example by telephone, e-mail, contact form), your details will be stored in accordance with Art. 6 Para. 1 lit. b) GDPR for the purpose of processing your enquiry and in the event that follow-up questions arise. We delete the data arising in this connection after storage is no longer required or restrict processing if there are legal storage obligations (see section 13).
2. Data processed by us
2.1 Legal basis
a) Personal data may be processed during each visit to our website. Your personal data will only be processed if it is legally permitted (legal basis). This is the case in accordance with Art. 6 Para. 1 GDPR, if
- you have given us your consent, or
- the processing is necessary for the fulfilment of our contract with you, or
- pre-contractual measures are required in the event of a request by you, or
- the processing is necessary to protect your vital interests or those of another natural person, or
- processing is necessary for the protection of our legitimate interests or those of a third party, except where such interests are overridden by your interests or by fundamental rights and freedoms that require the protection of personal data (balancing of interests).
b) The personal data collected from you will be deleted as soon as the purpose for which they were collected ceases to exist (see section 13).
2.2 What is personal data
a) "Personal data" is defined in Article 4 of the GDPR. According to this article, personal data is information that can be assigned to your person by reasonable efforts. Personal data is divided into four groups. These include inventory data (e.g. names and addresses of customers), contract data (e.g. services used, names of employees, payment information), usage data (e.g. the web pages visited by our online offer, interest in our products) and content data (e.g. entries in the contact form). Information that cannot be attributed to a specific or identifiable person, or only with a disproportionate expenditure of time, cost and labour, is anonymous data.
b) In addition, when you visit our website, other data is also processed for technical reasons. This is mainly technical information such as the IP address that your Internet access provider assigns to your computer when you connect to the Internet, or information about the Internet page from which you accessed our website or about the type and version of the Internet browser you are using. However, this also includes login data, your operating system, download errors, the length of visits to certain pages, and all telephone numbers from which you call our customer service number. This technical information may be personal data in individual cases. However, we generally use technical information only to the extent that this is necessary for technical reasons for the operation and protection of our website against attacks and misuse in accordance with Art. 6 Para. 1 lit. f. GDPR.
2.3 What is meant by "processing?
"Processing" is defined in Article 4 GDPR. It covers all the operations involved in handling the data. The term "processing" covers not only the collection or recording, but also the organisation or arrangement or the storage, adaptation or modification. It covers also other ways of handling, such as the actual use, or the transmission or also the passing on of data. Ultimately, this also includes the restriction, deletion or destruction of data.
3. Data protection
The security of your personal data has a very high priority for us. We therefore protect your data stored with us through technical and organisational measures. This ensures that the regulations of the data protection laws are observed and loss or misuse by third parties is effectively prevented. In particular, our employees who process personal data are obliged to maintain data secrecy and must comply with it.
4. Transfer of data to third parties and third party providers
a) Data will only be passed on to third parties within the legal framework. We therefore only pass on user data to third parties if:
- you have given your express consent according to Art. 6 para. 1 sentence 1 lit. a GDPR
- the forwarding is necessary in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an predominant interest worthy of protection in not forwarding your data,
- in the event that there is a legal obligation to pass on the data in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR, and
- if this is legally permissible and required for the processing of contractual relationships with you in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR.
b) When passing on your personal data, we always ensure the highest possible security level. Therefore, your data will only be passed on to service providers and partner companies that have been carefully selected and contractually obliged to ensure that personal data is protected in accordance with the relevant legal regulations.
c) We draw your attention to the fact that in addition to this data protection declaration, the privacy policies and declarations of the locally responsible partners and their authorised institutions may also apply.
5. Collection of personal data when visiting our website
a) If you use the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser sends to our servers. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure its stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f GDPR):
- the IP address of the requesting device (i.e. your computer or smartphone),
- Date and time of access to our website,
- Search words you used to find our site,
- Time zone difference to Greenwich Mean Time (GMT),
- Content of the request (concrete page),
- Access status/ http status code,
- the amount of data transferred,
- the website from which access is made (referrer URL),
- Operating system and its interface,
- as well as the browser used and if applicable the operating system of your computer and the name of your access provider.
b) For security reasons (e.g. to clarify misuse or fraudulent actions), the above-mentioned data will be stored for a maximum of seven days and will then be deleted. Data whose further storage is required for evidential purposes is excluded from deletion until final clarification of the respective incident.
c) In addition to the above-mentioned data, cookies are stored on your computer when you use our website. You will find more detailed information on cookies under section 9.
d) In order to operate our website, the collection and temporary storage of data in server log files by a webhoster is essential. The hosting services underlying this website are provided by RAIDBOXES. They are performed in the context of cloud hosting on servers in Germany with guaranteed ISO 21007 certification.
e) The data will be deleted by us on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR. Under no circumstances will we use the collected data for the purpose of drawing conclusions about your person. The purposes pursued by us include in particular
- the guarantee of a trouble-free connection of the website,
- the guarantee of a comfortable use of our website,
- the clarification of acts of abuse or fraud,
- the evaluation of system security and stability, and
- other administrative purposes.
6. Registration for Junior Camp and Junior Camp Plus
You can register with us for our Junior Camps. During the registration process, you will be provided with the required mandatory information (your name and the name, telephone number and e-mail address of your parent or guardian). The data is processed in order to process the registration and in case of follow-up questions (Art. 6 para. 1 lit. b) GDPR).
7. Usage of your data for e-mail advertising
a) If you register for our e-mail newsletter, we will send you information about our offers on a regular basis. Your e-mail address is the only mandatory information for the transmission of the newsletter. We use the so-called "double opt-in procedure" for sending the newsletter. This means that we will only send you an e-mail newsletter if you have expressly confirmed to us that you agree to receive newsletters. We will then send you a confirmation e-mail asking you to confirm that you wish to receive the newsletter. In this e-mail you will be asked to click on a corresponding link.
By activating the confirmation link, you give us your consent for the use of your personal data in accordance with Art. 6 Para. 1 lit. a GDPR. When you register for the newsletter, we save your IP address as well as the date and time of registration in order to be able to trace possible misuse of your e-mail address at a later date. The data collected by us when registering for the newsletter will be used exclusively for the purpose of advertising by means of the newsletter. You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending a message to the person responsible mentioned at the beginning. Once you have cancelled your subscription, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this declaration.
b) If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to send you regular offers on similar goods or services from our range of products by e-mail. In this respect, data processing is carried out solely on the basis of our justified interest in personalised direct advertising in accordance with Art. 6 Para. 1 lit. f GDPR. If you have initially objected to the use of your e-mail address for this purpose, we will not send you an e-mail. You are entitled to object to the use of your e-mail address for the aforementioned advertising purposes at any time by notifying the person responsible named at the beginning of this document. After we have received your objection, the use of your e-mail address for advertising purposes will be discontinued immediately.
c) Newsletters are sent via "MailChimp", a newsletter mailing platform of the US provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA.
The e-mail addresses of our newsletter recipients, as well as their other data described in this notice, are stored on the servers of MailChimp in the USA. MailChimp uses this information to send and evaluate the newsletter on our behalf. Furthermore MailChimp may use this data according to its own information to optimize or improve its own services, e.g. for technical optimization of sending and presentation of the newsletters or for economic purposes to determine from which countries the recipients are from. However, MailChimp does not use the data of our newsletter recipients to contact them or pass this data on to third parties.
8. Where is your personal data being stored?
a) The personal data collected by us about you is generally stored within the European Union ("EU"). However, in exceptional cases, personal data may be transferred to non-European countries. In these so-called "third countries" the GDPR is no directly applicable law. Therefore, as a rule, less strict data protection laws apply there as well.
b) Such a transfer of data to countries outside the European Economic Area may occur, for example, when processing a service request or providing support services by electronic means.
c) However, in the event of such a transfer of data to a third country, we will ensure that it takes place in accordance with this data protection declaration. In addition, we will ensure that an adequate level of data protection for you and other data subjects is guaranteed or otherwise permitted by law at the respective recipient in the third country. This is done, for example, by concluding a contract with the recipient in the third country on the basis of the so-called standard contractual clauses of the European Commission. These standard contractual clauses guarantee a similar level of data protection as that provided by the basic European data protection regulation.
9.1. What are "cookies"?
Nearly all websites use different cookies, so that the particular pages function as desired and the design and functions can be displayed in an optimal way.
Cookies are information files that are transferred from our web server or web servers of third parties to your web browser and are stored there. They are stored there for later retrieval. The information files are specific information relating to your respective device (PC, smartphone and browser used). However this does not mean that we are directly informed about your identity. Cookies are primarily used for the usability of websites (e.g. they store login data or the language used). Cookies do not cause any damage to your device and do not contain viruses, Trojans or other malware.
9.2 What kinds of cookies do we use?
This website uses transient and persistent cookies, whose scope and functioning is explained below:
a) Transient cookies are deleted automatically when you close the browser. This includes session cookies in particular. These cookies store a session ID, with which various requests from your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. We therefore use these cookies to identify you for subsequent visits, if you have an account with us. Otherwise you would have to log in again for each visit. Session cookies are deleted when you log out or close the browser.
b) Persistent cookies are automatically deleted after a specified period of time, which may vary depending on the cookie. You can delete the cookies at any time in the security settings of your browser.
Most browsers accept cookies automatically. If you do not want cookies to be stored on your computer, you can deactivate the corresponding option in the settings of your browser. Stored cookies can also be deleted in the settings of your browser. However, the exclusion of cookies can lead to functional limitations of this website. Information on how to deactivate cookies in the most common browsers can be found under the following links:
- Google Chrome
- Microsoft Internet Explorer
10. Integration of third party content
10.1 Google Analytics
a) For the purpose of demand-oriented structuring and continuous optimisation of our website, we use Google Analytics, a web analysis service of Google Inc. ("Google"), 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
b) The use of Google Analytics is based on our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR. We use Google Analytics to analyse and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for users. For the exceptional cases in which personal data is transferred to the USA, Google has subjected itself to the EU-US Privacy Shield and thus offers a guarantee to comply with European data protection law.
c) We also use Google Analytics for a cross-device analysis of visitor flows, which is carried out using a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "personal data".
e) The IP address transmitted by your browser within the framework of Google Analytics is not combined with other data from Google.
g) You can find further information on the use of data for advertising purposes by Google, setting and contradiction possibilities on the websites of Google:
- Use of data by Google
- Use of data for advertising purposes
- Information on data privacy
10.2. Google Remarketing
a) On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and commercial operation of our website within the meaning of Art. 6 para. 1 lit. f. GDPR) we use the marketing and remarketing services (in short "Google Marketing Services") of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, ("Google").
b) Google is certified under the Privacy Shield Agreement and thereby offers a guarantee of compliance with European data protection law.
c) Google's marketing services allow us to better target ads for and on our website in order to show users only ads that potentially match their interests. For example, if a user is shown ads for products that he or she has been interested in on other websites, this is called "remarketing". For these purposes, when you visit our website and other websites where Google marketing services are active, Google will execute code directly from Google and (re)marketing tags (invisible graphics or code, also known as "web beacons") will be embedded into the website. With their help, an individual cookie, i.e. a small file, is stored on the user's device (comparable technologies can also be used instead of cookies). The cookies can be set by various domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file records which websites the user has visited, what content he is interested in and which offers he has clicked on, as well as technical information on the browser and operating system, referring websites, visiting time and other information on the use of the online offer. The IP address of the user is also recorded, whereby we inform within the framework of Google Analytics that the IP address is shortened within member states of the European Union or in other contracting states of the Agreement on the European Economic Area and only in exceptional cases is it transferred fully to a Google server in the USA and shortened there. The IP address will not be merged with data of the user within other offers of Google. Google may also combine the above-mentioned information with information from other sources. If the user subsequently visits other websites, advertisements tailored to the user's interests may be displayed.
d) User data is processed pseudonymously as part of Google's marketing services. This means, for example, that Google does not store and process the name or e-mail address of the user, but processes the relevant data in a cookie-based manner within pseudonymous user profiles. This means that from Google's point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie holder, regardless of who that cookie holder is. This does not apply if a user has expressly permitted Google to process the data without this pseudonymisation. The information collected by Google marketing services about users is transmitted to Google and stored on Google's servers in the USA.
e) The Google marketing services used by us include the online advertising program "Google AdWords". In the case of Google AdWords, each AdWords customer receives a different "conversion cookie". Cookies can therefore not be tracked on the websites of AdWords customers. The information collected using the cookie is used to compile conversion statistics for AdWords customers who have opted-in to conversion tracking. AdWords customers are told the total number of users who have clicked on their ad and been redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
g) If you wish to opt-out of interest-based advertising through Google marketing services, you can use the settings and opt-out options provided by Google.
10.3 Google AdWords
a) For the purpose of demand-oriented structuring and continuous optimisation and to statistically record our website, we also use Google Conversion Tracking, a web analysis service of Google Inc. ("Google"), 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.
b) The use of Google AdWords is based on our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR. We use Google Adwords to analyse and regularly improve the use of our website. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has subjected itself to the EU-US Privacy Shield and thus offers a guarantee to comply with European data protection law.
c) Google AdWords will set a cookie (see clause 9) on your computer, if you have accessed our website via a Google advertisement. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords client's website and the cookie has not yet expired, Google and the client can recognize that the user clicked on the ad and was redirected to that page.
d) Each AdWords client receives a different cookie. Cookies cannot be tracked through the websites of Adwords customers. The information collected through the conversion cookie is used to generate conversion statistics for Adwords clients who have opted for conversion tracking. Adwords advertisers know the total number of users who have clicked on their ad and been redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
10.4 Google Web Fonts
This site uses Google web fonts for the uniform display of fonts which are provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). When you access a page, your browser loads the required web fonts into your browser cache to display text and fonts correctly.
To do this, the browser you are using must connect to Google's servers. This may also involve the transmission of personal data to the servers of Google LLC. in the USA. In this way, Google gains knowledge that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR. If your browser does not support Web Fonts, a standard font will be used by your computer.
In the event that personal data is transferred to Google LLC., based in the USA, Google LLC. has certified itself for the European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection applicable in the EU. A current certificate can be viewed here.
10.5 Google ReCAPTCHA
We also use the reCAPTCHA feature of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") on our website. This function is mainly used to distinguish whether an entry is made by a natural person or whether it is abusive through automatic and automated processing. The service includes the sending of the IP address and, if applicable, other data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in establishing individual responsibility on the Internet and avoiding abuse and spam. In the course of using Google reCAPTCHA, personal data may also be transmitted to the servers of Google LLC. in the USA.
In the event that personal data is transferred to Google LLC. based in the USA, Google LLC. has certified itself for the European data protection agreement "Privacy Shield", which guarantees compliance with the level of data protection applicable in the EU. A current certificate can be viewed here.
Insofar as legally required, we have obtained your consent for the processing of your data as described above in accordance with Art. 6 para. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future. In order to exercise your revocation, please follow the procedure described above for making an objection.
10.6 Conversion measurement with conversion pixel from Facebook
We use the "conversion pixel" or visitor action pixel of Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). By retrieving this pixel from your browser, Facebook can subsequently recognize whether a Facebook advertisement was successful, e.g. whether it led to an online purchase transaction. For this purpose, Facebook only provides us with statistical data without reference to a specific person. This enables us to record the effectiveness of Facebook advertisements for statistical and market research purposes. In particular, if you are logged in into Facebook, we refer you to their privacy information here.
Please visit here, if you wish to revoke your consent to Conversion Pixel.
10.7 Integration of YouTube
a) On our website, components (videos) of the company YouTube are used. The legal basis for the use of YouTube is Art. 6 para. 1 sentence 1 lit. f GDPR. We use it to make our website more attractive for the respective user and thus ultimately more popular. The advertising purpose behind this is to be regarded as a legitimate interest within the meaning of the GDPR.
b) YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, is a company of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA,
11. Your rights to your data
You have the following rights to the data processed by us:
- in accordance with art. 15 of the GDPR, you may request information on your personal data processed by us. In particular, you may request information as to the purposes of the processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned duration of storage, the existence of a right of rectification, cancellation, restriction of processing or opposition, the existence of a right of appeal, the origin of your data, if not collected by us, as well as the existence of automated decision making including profiling and, where applicable, relevant information on the details thereof;
- in accordance with Art. 16 GDPR, you can immediately request the correction of incorrect or incomplete personal data stored by us;
- in accordance with Art. 17 GDPR, you can demand the deletion of your personal data stored with us, unless processing is necessary to exercise the right to freedom of speech and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
- in accordance with Art. 18 GDPR, you can demand the restriction of the processing of your personal data if the accuracy of the data is disputed by you, if the processing is unlawful but you refuse to delete it and we no longer require the data, but you require it for the assertion, exercise or defence of legal claims or if you have lodged an objection to the processing in accordance with Art. 21 GDPR;
- according to Art. 20 GDPR you have the right to receive your personal data (i.e. your personal data that you have provided us with) in a structured, common and machine-readable format or you can request the transmission to another person in charge, provided that the processing is based on your consent or a contract with us and the processing was carried out with the help of automated procedures. However, in the case of data transfer to another responsible party, you can only obtain the transfer if it is technically feasible;
- in accordance to Art. 7 para. 3 GDPR, you may revoke your consent, once granted, at any time. As a result, we may no longer continue data processing based on this consent in the future; and
- according to Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can turn to the supervisory authority of your usual place of residence or workplace or our headquarters.
12. Right of objection
a) If you have given your consent to the processing of your data, you can revoke this consent at any time. Such revocation will affect the admissibility of processing your personal data.
b) If we base the processing of your personal data on the balancing of interests, you may object to the processing. If you do so, please explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the facts of the case and either stop or adapt the data processing or show you our compelling reasons for continuing the processing that are worthy of protection. We will inform you of such compelling reasons. You have the right to complain to a supervisory authority at any time (e.g. the supervisory authority at your place of residence or at the registered office of our company).
c) Of course, you can object to the processing of your personal data for the purposes of advertising and data analysis at any time. You can inform us about your objection to advertising by using the contact details given in section 1.1.
d) If you would like to exercise your right of revocation or objection, an e-mail to the person named in section 1.1. is sufficient.
13. Deletion and retention period of your data
a) The data stored with us will be deleted as soon as they are no longer required for the intended purpose. For details, please refer to the points of this declaration, which explain the nature and purpose of the respective processing of personal data.
b) Data which we are required to store by law, statutes or contractual obligations to retain (e.g. for tax law reasons) will be blocked instead of deleted to prevent use for other purposes. This includes, for example, storage for 6 years in accordance with § 257 para. 1 HGB (German Commercial Code) for trading books, inventories, opening balance sheets, annual financial statements, commercial letters, accounting vouchers, etc., or storage for 10 years in accordance with § 147 para. 1 German Fiscal Code (AO) for books, records, management reports, accounting vouchers, commercial and business letters, documents relevant for taxation, etc.
a) This data protection declaration is currently valid and dated January 2020.
b) Due to changes in the law or adjustments in data processing, it may be necessary to update this data protection information. We therefore recommend that you regularly check this page for changes. If the change affects your consent or the regulations of the contractual relationship, these will only be made with your consent. You will be contacted separately for this purpose.